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Construction change order guide

Understanding change orders, their types, documentation requirements, and how to manage them effectively.

What is a Change Order?

A change order is a written agreement to modify the original construction contract. It adjusts the scope, cost, and/or schedule of the project. Change orders are legally binding amendments that must be agreed upon by both the owner and contractor.

A Change Order Typically Includes:
  • • Description of the changed work
  • • Reason for the change
  • • Cost impact (increase or decrease)
  • • Schedule impact (days added or removed)
  • • Signatures from authorized parties

Types of Change Documents

RFIRequest for Information

A question about the contract documents. Does not change the contract, but the answer may lead to a change.

CCDConstruction Change Directive

Owner-directed change when price/time agreement hasn't been reached. Work proceeds while negotiation continues.

PCOPotential Change Order

Contractor-initiated notice of a potential change. Documents the issue and estimated impact before formal pricing.

COChange Order

The formal, signed amendment to the contract. Includes agreed-upon cost, schedule, and scope changes.

ASIArchitect's Supplemental Instruction

Minor clarification or change that doesn't affect cost or schedule. If cost/time is impacted, becomes a change order.

Common Causes of Change Orders

Owner-Caused
  • Scope additions or deletions
  • Material upgrades
  • Schedule acceleration
  • User requirement changes
Design-Caused
  • Drawing errors or omissions
  • Coordination conflicts
  • Code compliance issues
  • Specification conflicts
Field-Caused
  • Unforeseen conditions
  • Existing conditions differ
  • Utility conflicts
  • Soil/groundwater issues
External-Caused
  • Code changes during construction
  • Permit requirements
  • Material unavailability
  • Labor disputes

The Change Order Process

1

Identify the Change

Document what changed, why, and who requested it. Reference RFIs, ASIs, or field conditions.

2

Quantify the Impact

Prepare detailed cost breakdown and schedule analysis. Include labor, materials, equipment, overhead, and profit.

3

Submit Pricing

Formal proposal with backup documentation. Include quotes, labor rates, and productivity assumptions.

4

Negotiate

Review and negotiate terms. Owner may request additional backup or value engineering.

5

Execute

Sign change order and incorporate into project budget and schedule. Update contract sum.

6

Track

Monitor change order work separately. Document actual costs vs. estimated for future reference.

Change Order Pricing Methods

MethodDescriptionBest For
Lump SumFixed price for defined scopeClear, well-defined changes
Unit PriceRate × quantityRepetitive work, unknown quantities
Time & MaterialsActual costs + markupEmergency work, unknown scope
Not-to-ExceedT&M with capUncertain scope with budget limit

Reducing Change Orders

The best change order is the one you prevent:

  • Thorough preconstruction review, Catch coordination issues before construction starts
  • Clear specifications, Reduce ambiguity that leads to disputes
  • Owner decision deadlines, Prevent late changes that cost more
  • Regular coordination meetings, Catch conflicts early
  • Accurate existing condition surveys, Know what you're working with

Prevent design-caused change orders

Most change orders stem from coordination conflicts and errors in drawings. Helonic's AI catches these issues during preconstruction, when fixing them costs dollars, not thousands.